This section is to help you resolve common issues you may have with your internet service.

My web-browser crashes and wont function properly
You may have a virus or spyware. Run a system scan using the Anti-virus and Anti-spyware program you use to determine this.
You could also use the Microsoft Error Reporting system upon the program closing, or try using Microsoft Update.

My connection is slow
As the main internet connection is shared between all the users on the network you may find that at busy times you may find your connection is slower than if there are fewer people are using the internet.